About of these terms of sale
1.1 These Conditions of Sale ("Conditions"), establish the terms that apply when you (the "Customer", "you") place an order through the web stores operated by L7 PRESTIGE BRANDS Please note that these conditions are subject to change. Please review and save or print a copy of the current Terms before placing each order. 1.2 Information about the company L7 Prestige Brands, S.L. Calle Osi, 29 Local 2 08034 Barcelona. ("L7", the "Company", "we" or "us"). 1.3 The sales contract can be concluded in English. 1.4 The contract is concluded by accepting the offer of the Company for the purchase of services and products. In addition, the contract is concluded when the Client purchases the products offered by the Company. All offers, price lists, product descriptions, brochures, plans and the like are non-binding and may be changed or withdrawn at any time, unless expressly stated otherwise in the relevant document.
General Obligations of the Company
2.1 Unless otherwise agreed, the Company will fulfill its obligations by delivering the agreed Product. The Company will deliver the Product at the place agreed with the Client. The benefit and the risk will pass to the Customer at the time of shipment of the product by the Company. Any transport damage will be claimed by the Client exclusively against the respective carrier. 2.2 The company has the express right to resort to auxiliary persons to fulfill its contractual obligations. 2.3 All information contained in product descriptions, brochures, drawings and the like is subject to change and technical improvement. In principle, the information only reflects the contractual quality of the product if it is expressly guaranteed by the company.
General Obligations of teh Client
3.1 The Client is solely responsible for the custody of their access data and passwords for the online platform, as well as the content of the data and information collected. The client is obliged to take all necessary measures so that the company can provide the service without delay. By accepting these conditions, the client also confirms that he has full capacity to act and is of legal age. By registering, the Client expressly declares that all the information provided by him is true, up-to-date and respects the rights of third parties, morality and the law.
Order and acceptance
4.1 Any order placed constitutes an offer to purchase one or more Products. Orders are subject to acceptance by L7 and may be refused at L7's discretion, for example where: 4.1.1 Orders cannot be processed due to an error in the information you have provided. 4.1.2. there is an error in the Web Store in relation to the Products you have ordered, for example, an error in relation to the price or description of the Product displayed in the Web Store; either 4.1.3. the products you have ordered are no longer available through the webshop. 4.2 Once L7 receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, please contact us before attempting to place another order for the same product. 4.3 You will receive an email when your order is shipped to confirm that it has been accepted. 4.4 If you have any questions, comments or concerns about this section, or if you believe your order has been incorrectly rejected, please contact INFO@L7 PRESTIGEBRANDS.COM
5.1 The Company reserves the right to modify at any time the information about the Products displayed in the Web Stores, such as information about the prices, descriptions or availability of the Products. However, the Company will not make any changes to the prices, availability or description of a Product after an order has been accepted.
6.1 In some cases, some products may not be available for all countries. You will be informed of any such territorial restrictions before you can purchase the product. 6.2 Shipping costs depend on the value of your order and the country to which the product is shipped. Customs duties or tariffs that may apply to deliveries will be at your expense. 6.3 The delivery times indicated in connection with your order are estimates. Although we aim to provide you with quotes that are as accurate as possible, we cannot promise that they will be exact. 6.4 We reserve the right to deliver the ordered goods in separate shipments. 6.5 A Product becomes your property at the time the Company has received full payment for the Product and delivered it to the carrier for shipment. The risk of price, loss and deterioration shall pass to Customer at the time of delivery for shipment; the risk of transportation will be borne by the Customer.
Prices and Payments
7.1 The price of the products is always the one indicated in the virtual store when placing the order. The price does not include VAT. Prices do not include other applicable taxes. The company reserves the right to change prices at any time. The prices valid at the time of the conclusion of the contract on the website www.L7prestigebrands.com or according to the separate price list of the Company will apply. 7.2 The products and their delivery are paid for in connection with the order. Available payment methods are displayed in connection with the product order form in the webshop. 7.3 Credit and Debit Card Payments: If you choose to pay by credit or debit card, L7 acts solely as a marketer of the applicable payment method and provides the product to the customer. All complaints and claims for damages will be processed through the payment method provider. In the case of payments by credit or debit card, the provider of the means of payment acts as marketer of the product and the commercial transaction takes place between the client and the provider of the means of payment. The provider of the payment method is also the recipient of the payment. 7.4 The amount due will be paid during the order process, ie when using credit card, PayPal or other payment methods. If, exceptionally, payment is made at the time the invoice is issued, the customer must settle the amount of the invoice within a period of 30 days from the date of the invoice. If the invoice is not paid within the mentioned payment period, the customer will receive a reminder. If the customer does not pay the invoice within the established reminder period, they are automatically in default. From the moment in which the default occurs, the Client must pay default interest at a rate of 5%. The Company reserves the right to demand payment in advance at any time and without giving reasons. The compensation of the amount of the invoice with the possible claims of the Client against the Company is not allowed. The Company has the right to refuse the provision of services or the delivery of merchandise in the event of non-payment. 7.5 Online Banks: In some countries, purchases will also be available through online payment systems. These services are offered through our payment partners in accordance with their terms and conditions.
Returns and refunds
8.1 Process in case of defective product. If you wish to return a Product that is faulty when you receive it, you may do so in accordance with and subject to our Warranty Policy in accordance with Section 11 below. 8.2. process in case of non-defective product. You do not have the right to cancel an order for a product. All product sales are final. We do not accept the return of any products and we do not offer a refund for any products.
Orders and delivery
9.1 Order processing time: It may take up to 30 business days to process your order after you have placed it, but it normally takes up to 10 business days for your order to be dispatched. Once you have placed your order on the L7 webshop, we will send you a confirmation email with the details of your order. You can track the status of your order in your L7 PRESTIGE BRANDS web store account. In addition, we will notify you by email once the order has been shipped. The shipping confirmation email will contain the shipping details along with package tracking information, if available. 9.2 Delivery time: The delivery time varies depending on the shipping method used and the delivery address. The shipping method along with the tracking code, if applicable, will be visible in the shipping confirmation email you receive once the order has been shipped. 9.3 Shipping destinations: Orders are delivered by our webshop with some restrictions. We cannot deliver orders to post office boxes, hotels or hostels, prisons and military bases. The delivery address you provide for your order must be an actual address where you will be present to sign for delivery. 9.4 Modification of the delivery address: If you discover that there is an error in your delivery address, please notify us as soon as possible by sending an email to info@L7prestigebrands.com and we will make the correction if it is still possible. If you need to change the delivery address when the order has already been shipped, we advise you to contact the carrier directly and inform them of the error in the delivery address. You will find out which courier company will deliver in the shipping confirmation email we send you when your order is shipped. 9.5 Return Policy: We do not accept returns. All the sells are definitives.
Limited warranty and limitation of liability
10.1 This Limited Warranty is the sole and exclusive remedy against the Company. And it is our sole and exclusive liability with respect to defects in the Product. This Limited Warranty is in lieu of all other warranties and liabilities of L7, whether oral, written, (non-mandatory) statutory, contractual, tort or otherwise, including, without limitation and to the fullest extent permitted by applicable law, any implied condition, warranty or other terms as to satisfactory quality or fitness for purpose. 10.2 The Company guarantees the Customer that the product supplied is free from material or manufacturing defects at the time of shipment. Any other warranty is expressly excluded. 10.3 In the event of a product defect that meets the conditions of the guarantee, you must contact the Company at www.L7 through the online form. The warranty claim must be made as soon as possible after the appearance/detection of the product defect. A defective unit can only be returned after authorization by the Company. If our inspection confirms that the product you are returning is defective, it is at our option to repair, replace or offer a partial or full refund, as applicable. 10.4 Liability - The company is only liable for direct damage caused intentionally and by gross negligence. Any other liability is excluded. In particular, the Company will in no case be liable for indirect damages, incidental damages, consequential damages, additional expenses, third party claims, lost profits or unrealized savings, damages resulting from delay in delivery, or for acts or omissions of auxiliary persons of the Company, whether contractual or non-contractual. 10.5 The Company will also not be liable for damage caused by force majeure, in particular natural events, ice, snow, fire, strike, war, terrorist attacks and official orders. In addition, the Company will not be responsible for damage caused by defective transportation, improper assembly or modifications made by the Customer.
Intellectual property rights
11.1 All rights to the products, services and any trademarks belong to the Company or the Company is entitled to use them with the permission of the owner. Neither these conditions nor the related individual agreements contain the transfer of intellectual property rights, unless explicitly mentioned. In addition, any other exploitation, publication or disclosure of the information, images, texts or other data received by the Client in relation to these Conditions is prohibited, unless expressly authorized by the Company. 11.2 If the customer uses content, text or image material in connection with the company, to which third parties have a proprietary right, the customer must ensure that the third party's proprietary rights are not infringed.